Alerts
"Alerts" are notifications that Netcontent automatically manages when an internal notice is triggered. They can be initiated in various ways, such as sending an email to an internal or external user, or generating an internal notice within the system.
Alerts are executed by the Netcontent Alerts Sender service (C:\Netcontent\netcontent-mail).
Outgoing alerts are stored in the application database ([netcontent].[dbo].[Alerts]). Each stored alert will have the creation date, the sending and destination email accounts, the subject and content of the message, the sending status (Created, Sent, etc.), the number of retry attempts made when sending the alert in case of an error, and the error received if applicable, along with the user ID that generated the alert and the alert ID itself, among other details.
The maximum retry limit for sending an alert is 100. Once this limit is reached, the alert will stop being sent and will remain in the "Created" status. If you wish to resend an alert in this state and after validating/correcting the error status that prevented it from being sent, you can perform an UPDATE on the retries of the desired alerts that have not been sent, setting the "Retries" count back to "0" so the alert service will attempt to resend them.
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