Privacy Policy

This document describes how Netcontent LLC (hereinafter, “Netcontent”) collects, stores, and uses your personal data, both in relation to the use of the products and services you contract and when accessing the website www.netcontent.tech. By using any product or service from Netcontent, or by accessing the website, you confirm that you accept the provisions set forth in this Privacy Policy.

1. Collection, storage, and use of personal information via the website

1.1. When you provide your personal data to Netcontent through the website, Netcontent collects and stores such data to provide you with information about its services and products, improve and develop those products, personalize the offering, make recommendations, and market its services and solutions. Netcontent also uses this data to operate its business, including performance analysis, legal compliance, and research.

1.2. The Netcontent website may include links to other websites with privacy policies different from Netcontent’s. If you submit personal information to any of those sites, such information will be governed by their privacy policies and not by Netcontent’s. Netcontent is not responsible for the privacy terms, conditions, or costs of other websites. Therefore, we recommend that you review the privacy policies of any external site you visit.

2. Collection of personal information through Netcontent products and services

2.1. When you contract services from Netcontent or receive technical support or professional services related to those products, Netcontent stores and uses your personal data to maintain service security, ensure core functionality, evaluate and improve services, troubleshoot issues, facilitate technical support, assess user experience, verify compliance with applicable terms of use, identify future opportunities for service development, personalize product experiences, make recommendations, and market its services. Additionally, data is used to protect the general security of Netcontent.

2.2. Netcontent shares your personal data with your consent, to complete transactions, or to provide the requested products or services. It may also share data with service providers acting on its behalf, when legally required, in response to legal processes, to maintain security, or to protect the rights or property of Netcontent and its clients.

3. Data retention period

3.1. Netcontent will retain your personal data for a period consistent with the original purpose of collection or as necessary to comply with legal obligations. Netcontent determines the appropriate retention period based on the volume, nature, and sensitivity of the data, as well as the potential risk of unauthorized use or disclosure. Once this period expires, your data will be deleted. If for technical reasons Netcontent cannot fully delete the data, appropriate measures will be taken to prevent its further use.

4. Confidentiality of personal information

4.1. Netcontent will not share your personal information other than as specified herein. Any customer-related information is considered personal under applicable data protection laws and is treated with strict confidentiality. Netcontent maintains secure databases and restricts access to unauthorized third parties. Netcontent will only share information with third parties: (i) when required by court order or competent authority, or (ii) when acting in good faith to protect its rights or legitimate interests, those of the client or third parties, to investigate fraud, or respond to a request from a government authority.

5. Security

5.1. The security of your personal information is a top priority. Netcontent adopts organizational, technical, and physical safeguards to protect the data it processes from destruction, loss, accidental or unlawful modification, unauthorized disclosure, or access. Although Netcontent follows universally accepted standards, no method of transmission or storage is 100% secure. Netcontent commits to making its best efforts to ensure maximum protection.

5.2. Data and information may be stored on Netcontent-owned or third-party servers or any other storage medium deemed appropriate.

6. Rights of access, rectification, update, and deletion

6.1.You have the right to access your personal data held by Netcontent free of charge, at intervals not shorter than six (6) months, unless a legitimate interest is proven. You also have the right to request the rectification, update, or deletion of your data, in accordance with local data protection laws.

6.2. You may exercise these rights by contacting Netcontent at: info@netcontent.tech. Your request must include: 1. Your name, email address, and mailing address to receive the response. 2. Documents proving your identity or legal representation. 3. A clear and precise description of the data subject to the request. 4. Any additional document that may help locate the data. 5. In the case of rectification requests, you must specify the desired changes and submit supporting documentation.

6.3. Once a request is submitted, Netcontent will acknowledge receipt and proceed as follows: (a) For data access requests: data will be provided within ten (10) calendar days. (b) For rectification, update, or deletion: necessary actions will be taken within five (5) business days.

7. Changes to the Privacy Policy

7.1. To reflect changes in practices, technologies, legal requirements, or other factors, Netcontent may periodically update this Privacy Policy. In case of significant changes, users will be notified through a visible notice on the website or direct communication. We encourage you to review this policy regularly to stay informed.

8. Questions or inquiries

8.1. If you have any questions or concerns regarding this Privacy Policy, please visit our website at www.netcontent.tech and contact us via the "Contact" link.