Installation Tips


To help ensure a successful installation process, we provide a checklist with key recommendations and important points to consider during the setup:


    • Have JAVA or Corretto installed with their respective Windows environment variables properly configured.
    • Install SQL Server.
    • Install MongoDB.
    • Enable the ASP feature in IIS.
    • Validate that databases and tables have been created in SQL Server after the installation to ensure the instance and credentials used during installation are correct.
    • If using HTTPS certificates for the sites, ensure they are properly associated in IIS.
    • If using public URLs, make sure the ports associated with Web, WebApi, and Forms are open.
    • Verify that Windows Services are started after installation (except for "Netcontent Capture FCE," which must remain disabled).
    • If you need to modify database connections through the installer, remember to delete the web.config file from WebApi, as this file is not modified by the installer.
    • The server where the application is installed must have access to the following sites:
    • Add the following MIME Types in IIS:
      • .woff → font/x-woff
      • .woff2 → application/font-woff

Created with the Personal Edition of HelpNDoc: Transform your help documentation into a stunning website